FAQ Index
  1. Registration
    • Why Register?
    • What about Privacy?
    • How much will it cost?
    • How will I pay?
    • Can I cancel?
  2. Using the site
    • Is this legal?
    • How do I add a tenant?
    • What details will I need?
    • How do I search for tenants?
    • How do I edit a tenant I have already added?
  3. Tenancy Agreement
    • Why do I need to update it?
    • What do I need to add?
    • How can I use your version?
  4. Landlord Resources
    • What is the Resource section?
    • Can I advertise on BadTenants?
    • How much does it cost?
    • What details will I need?

If there are any points you feel we should add, please use the Contact Us page and send us the questions you wish for us to add to the FAQ.

After logging in, select "New Tenant" from the top row menu. You will be presented with a page similar to the registration screen - except this time, you will need to fill in the tenants details. Once you have entered these details, clicking continue will add the tenant to the database.
While there are a number of fields to fill in for a Tenant, only a few of those fields are required, although the more information you can provide the better.

The required fields are: First Name, Surname, Address, Post Code, Description of Incident, Action you Took, and Date you took Action.

Photographs are also allowed - and having such will make it easier for others to visually identify someone who is listed in the Bad Tenants database.
To search for Tenants, select "Search Tenants" from the top row menu. You will be presented with a page that is split into two parts. The left column contains fields you can use to filter the search by, and the right column a list of all matching tenants (or just a list of all tenants if you have not added any filters yet).

Selecting "Update Search" after entering some information into the search fields in the left hand column, will update the search list. Finally, if you find someone you wish to look at in more detail, click on their photo (if they have one), name or address.
To edit one of your existing tenants, select "My Tenants" from the top row menu. You will be presented with a page that is similar to the search screen, except without having the search options in the left hand column.

Click on the photo, name or address of the person in the list you wish to edit, and you will be taken to a page that looks similar to the form where you first added the tenant. Simply amend the details and select "Continue" to update the details.